Privacy Policy
We are committed to protecting your privacy and personal information
Last Updated: October 8, 2025
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1. Introduction
Welcome to Soft Intelligence Corp. ('we', 'us', 'our'). We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and applications (collectively, the 'Services'). Please read this policy carefully to understand our practices regarding your personal data.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
2. Information We Collect
We collect several types of information from and about users of our Services:
Personal Information You Provide: • Account registration data (name, email address, username, password) • Profile information (job title, company name, phone number) • Payment information (credit card details, billing address) • Communications you send to us (emails, chat messages, support tickets) • Resume and career information (if using our career services) • Interview responses and assessments (if using our interview prep tools) • Content you create or upload (documents, files, projects)
Information Automatically Collected: • Device information (IP address, browser type, operating system) • Usage data (pages visited, features used, time spent, click patterns) • Location data (derived from IP address) • Cookies and similar tracking technologies • Log data (access times, error logs, performance metrics)
Information from Third Parties: • Social media profile information (if you connect third-party accounts) • Professional networking data (from LinkedIn or similar platforms) • Payment processor information • Analytics and advertising partners
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery: • Providing, operating, and maintaining our Services • Processing your transactions and managing your account • Sending you service-related communications • Providing customer support and responding to your inquiries • Personalizing your experience and delivering customized content
Service Improvement: • Analyzing usage patterns to improve our Services • Developing new features and functionality • Conducting research and analytics • Testing and troubleshooting new products • Monitoring and analyzing trends and usage
Communication: • Sending you updates, newsletters, and marketing materials (with your consent) • Notifying you about changes to our Services or policies • Responding to your comments, questions, and requests • Conducting surveys and collecting feedback
Security and Compliance: • Protecting against fraud, abuse, and security threats • Enforcing our Terms of Service and other policies • Complying with legal obligations and responding to legal requests • Protecting our rights, property, and safety
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and the context:
Contract Performance: We process your data to fulfill our contract with you (e.g., providing the Services you've subscribed to).
Legitimate Interests: We process your data for our legitimate business interests, such as improving our Services, security, and fraud prevention, provided these interests don't override your rights.
Consent: We may process your data based on your explicit consent, which you can withdraw at any time.
Legal Obligations: We may process your data to comply with legal requirements, such as tax laws or responding to law enforcement requests.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share data with third-party vendors who perform services on our behalf, such as: • Payment processors (Stripe, PayPal) • Cloud hosting providers (AWS, Google Cloud) • Email service providers • Analytics providers (Google Analytics) • Customer support tools
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required by law or in response to: • Valid legal process (subpoenas, court orders) • Government or regulatory requests • Protection of our rights, property, or safety • Fraud prevention and security investigations
With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.
Aggregated Data: We may share anonymized, aggregated data that cannot identify you individually with partners for analytics and research purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Active Accounts: We retain your account information for as long as your account remains active.
Inactive Accounts: If you haven't used your account for an extended period, we may delete or anonymize your data after providing you with notice.
Legal Requirements: We may retain certain information to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes.
Deletion Requests: When you request deletion of your data, we will delete or anonymize your information within 30 days, except where we are required to retain it by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures: • Encryption of data in transit (SSL/TLS) and at rest • Regular security audits and vulnerability assessments • Access controls and authentication mechanisms • Employee training on data protection and security • Incident response and breach notification procedures • Regular backups and disaster recovery planning
Despite our efforts, no security measure is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
General Rights: • Access: Request access to the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (subject to legal requirements) • Portability: Request a copy of your data in a structured, machine-readable format • Objection: Object to certain processing of your personal information
GDPR Rights (EEA residents): • Right to restriction of processing • Right to withdraw consent at any time • Right to lodge a complaint with a supervisory authority • Right to know the source of data not collected directly from you
CCPA Rights (California residents): • Right to know what personal information is collected • Right to know if personal information is sold or disclosed • Right to opt-out of the sale of personal information • Right to non-discrimination for exercising privacy rights
To exercise these rights, please contact us at hi@softintel.co. We will respond to your request within the timeframe required by applicable law (typically 30 days).
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.
If we transfer your personal information to countries outside the EEA, we will ensure appropriate safeguards are in place, such as:
• Standard Contractual Clauses approved by the European Commission • Privacy Shield certification (for transfers to the United States, where applicable) • Binding Corporate Rules • Other legally approved mechanisms
By using our Services, you consent to the transfer of your information to countries outside your country of residence, including Myanmar and other jurisdictions where we or our service providers operate.
11. Children's Privacy
Our Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hi@softintel.co.
Users between the ages of 13 and 18 (or the age of majority in their jurisdiction) must have parental or guardian consent to use our Services.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
When you integrate third-party services (such as Google, LinkedIn, or payment processors) with our Services, those third parties may collect information about you in accordance with their own privacy policies.
13. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Categories of Personal Information We Collect: • Identifiers (name, email, IP address) • Commercial information (purchase history, payment information) • Internet activity (browsing behavior, usage data) • Professional information (resume, work history) • Inferences (preferences, characteristics)
Your Rights: • Right to Know: Request disclosure of the categories and specific pieces of personal information we've collected • Right to Delete: Request deletion of your personal information • Right to Opt-Out: We do not sell personal information, but you have the right to opt-out if we ever do • Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at hi@softintel.co with 'CCPA Request' in the subject line. We may need to verify your identity before processing your request.
14. Do Not Track Signals
Some web browsers have a 'Do Not Track' (DNT) feature that signals websites that you do not want to be tracked across websites.
Currently, there is no industry-wide standard for recognizing and implementing DNT signals. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
However, you can manage your cookie preferences through your browser settings and opt-out of certain tracking technologies as described in the Cookies section of this policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes to this Privacy Policy, we will:
• Update the 'Last Updated' date at the top of this page • Notify you via email or through a prominent notice on our Services • Obtain your consent if required by applicable law
Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hi@softintel.co Data Protection Officer: privacy@softintel.co Company: Soft Intelligence Corp. Location: Myanmar Website: www.softintel.co
For specific privacy rights requests, please include 'Privacy Rights Request' in the subject line and provide sufficient information to verify your identity.
We aim to respond to all privacy inquiries within 30 days or as required by applicable law.
